Privacy Policy
Your privacy is fundamental to our mission. This policy explains how ArogyaTrack collects, uses, protects, and shares your personal and health information.
Your Data, Your Control
We are committed to transparency and giving you full control over your health data. We never sell your personal information to third parties and employ enterprise-grade encryption to keep your data secure.
Privacy Details
Information We Collect
We collect personal information you provide when creating an account, including your name, email address, phone number, date of birth, and gender. When you use our health services, we may collect health-related data such as medical reports (via OCR extraction), medicine logs, vitals, family health history, and wearable device data. We also collect device information, IP addresses, browser type, and usage analytics to improve our platform.
How We Use Your Information
Your information is used to provide, maintain, and improve our health platform services. This includes generating AI-powered health scores, risk assessments, predictive alerts, and personalized health insights. We use your data to facilitate marketplace services such as lab bookings, medicine orders, and doctor consultations. Usage analytics help us enhance user experience, fix bugs, and develop new features.
Data Security
We implement industry-standard security measures to protect your personal and health data. All data is encrypted using AES-256 encryption both at rest and in transit. We employ role-based access control (RBAC), multi-factor authentication, consent management, and comprehensive audit logging. Our infrastructure undergoes regular security assessments and penetration testing to ensure your data remains protected.
Data Sharing & Third Parties
We do not sell your personal or health data to third parties. We may share limited information with trusted service partners (labs, chemists, doctors, imaging centers) only when you explicitly request a marketplace service. Third-party analytics services may receive anonymized, aggregated data for platform improvement. All third-party partners are bound by strict data protection agreements and are required to comply with applicable privacy laws.
Your Rights & Choices
You have the right to access, correct, or delete your personal data at any time through your account settings. You can export your health records in standard formats. You may opt out of non-essential communications and marketing emails. You can withdraw consent for data processing, though this may limit certain platform features. For data deletion requests, contact our support team and we will process your request within 30 days.
Cookies & Tracking Technologies
We use essential cookies to maintain your session and preferences. Analytics cookies help us understand platform usage patterns. You can manage cookie preferences through your browser settings. We do not use cookies for third-party advertising. Local storage may be used to cache health data for offline access on the mobile app.
International Data Transfers
Your data is primarily stored and processed on secure servers in India. If data needs to be transferred internationally for cloud processing or disaster recovery, we ensure appropriate safeguards are in place, including standard contractual clauses and encryption. We comply with applicable data protection regulations in all jurisdictions where we operate.
Data Retention
We retain your personal and health data for as long as your account is active or as needed to provide services. Health records and medical reports are retained for a minimum of 7 years in compliance with healthcare record retention regulations. Upon account deletion, personal data is purged within 90 days, while anonymized analytics data may be retained indefinitely. Backup copies are securely destroyed within 180 days of deletion.
If you have questions about this privacy policy, please contact us at info@globalsynapsetech.com.
Last updated: March 2026 • Global Synapse Technologies (GSTech)